FAQ
Frequently Asked Questions
Which services can I get? What if my wireless provider isn't listed? Find answers to the most frequently asked questions about MSN Mobile.
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Try MSN on your mobile!

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It's easy. Enter your mobile number below and we'll send you a text message with a quick link.

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We just sent a text message to your mobile. To check out MSN Mobile, open the text message and select the link or open your mobile browser and enter:
mobile.msn.com
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Or open your mobile browser and enter:
mobile.msn.com
Note: Your wireless service provider might charge you for data services or text messages received as a result of this service.

FAQ Topics

  1. What is MSN Mobile?
  2. How much does MSN Mobile cost?
  3. How do I start using MSN Mobile?
  4. Why do I get an "unable to connect to device" error when I select "Send to mobile"?
  5. Where can I download applications for my mobile device?
  6. Can I use my Hotmail account?
  7. Why don't I see my country in the list under "Try MSN Mobile Now"?
  8. How do I open the link that I sent to my mobile device?

1. What is MSN Mobile?

MSN Mobile is the mobile version of MSN.com. MSN Mobile lets you browse some of the most popular channels from MSN.com and access Windows Live Services on your mobile device's browser. You'll get the latest news, weather, stock quotes, and more — anywhere you have good wireless reception.

2. How much does MSN Mobile cost?

MSN Mobile is free. You aren't required to sign in or purchase a subscription. However, your wireless service provider might require you have a data plan and charge you for data services or text messages received as a result of using MSN Mobile.

3. How do I start using MSN Mobile?

To send yourself a link to MSN Mobile, just enter your country and phone number in the "Try MSN Mobile Now!" section on any MSN Mobile page. You can also type the following address into you mobile's web browser: mobile.msn.com.

4. Why do I get an "unable to connect to device" error when I select "Send to mobile"?

If you receive this message, confirm that you typed the correct number for your mobile device on the number-entry page. If you typed the correct number but still receive an "unable to connect to device" message, you may be unable to send text messages to your mobile. Contact your wireless service provider to determine if you have text messaging.

5. Where can I download applications for my mobile device?

Select "Extras" at the top of any MSN Mobile page to find ringtones, games, applications, and more.

6. Can I use my Hotmail account?

Yes, you can use your Windows Live Hotmail e-mail address to access your Hotmail account directly from your mobile device.

7. Why don't I see my country in the list under "Try MSN Mobile Now"?

If you don't see your country or region in the list, MSN Mobile might not be able to deliver text messages in your country. However, you might be able to access MSN Mobile by opening the browser on your mobile device and entering mobile.msn.com.

8. How do I open the link that I sent to my mobile device?

Go to the text messages area on your mobile device to retrieve the message and select the link. If the link is not active, open your mobile device's web browser and enter mobile.msn.com.

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